Ol’Factory Mercantile LLC is not responsible for any case of personal injury, death, property damage, property loss, pet injury or death. Appropriate safety labels are placed on every product, as well as posted on our website. We have taken every possible precaution to ensure full product transparency and safe ingredients are used. You must accept these terms at checkout in order to purchase our products online. Products purchased in person at The Shoppes On Morgan are also labeled with safety guidelines and information. The pet toxin list is displayed on the rack. This applies to store purchased products as well. It is imperative to follow all safety precautions for safe burning when using candles. It is also important to understand safety precautions for melts & car diffusers. It is not safe to ingest oils through your skin or mouth. Always wash your hands after handling these products.

Well known scent names are DUPES. We are not in any way affiliated with ANY big named fragrance or cleaning companies. The oils we use come from distributors of duplications. Some may smell exactly like the real thing, while others may not.

FULFILLMENT TIMES

We value your business, and we know you are excited to get your new scents ASAP! We strive to meet a 5-7 day fulfillment timeline. (From order to shipment.) Sometimes we get a large influx of orders at once or a huge rush on a certain scent. When that happens your order may be delayed up to 14 days. It often takes 8-10 days to receive stock from our suppliers. We are a home based business. We do not have a warehouse to buy/store large quantities of ingredients, or pre-made products. Please know we do everything we can to get your order to you ASAP! Unfortunately we do not offer cancellations. Your order will be made as soon as possible.